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Privacy Policy

1. Introduction
 

This Privacy Policy explains how Kobido Care collects, uses, stores, and protects your personal data when you visit our website, book services, or purchase cosmetic products.

We are committed to protecting your privacy and processing your personal data in a transparent and lawful manner.

 

2. Data Controller

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The data controller responsible for your personal data is:

Kobido Care
Email: kobidocare@gmail.com

Phone: +91 8828802401

 

3. Personal Data We Collect

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We may collect the following personal data:

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment-related information (processed securely by third-party providers)

  • Appointment and order history

  • Health-related information voluntarily provided for treatment safety (e.g. allergies, skin conditions)

  • IP address, browser type, and website usage data (cookies)

 

4. Purpose of Data Processing

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Your personal data is processed for the following purposes:

  • Booking and providing Kobido facial massage services

  • Processing orders and delivering cosmetic products

  • Customer communication and support

  • Payment processing and invoicing

  • Ensuring client safety during treatments

  • Legal and accounting obligations

  • Improving website performance and user experience

 

5. Legal Basis for Processing

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We process personal data based on:

  • Performance of a contract (service booking or product purchase)

  • Legal obligations

  • Your consent (e.g. marketing communications)

  • Legitimate business interests (service improvement and security)

 

6. Health-Related Information

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Any health or skin-related information is:

  • Collected only when voluntarily provided

  • Used exclusively to ensure safe and appropriate services

  • Treated as confidential and not shared with third parties

 

7. Data Sharing

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We may share personal data only with trusted third parties, including:

  • Payment processors

  • Delivery and logistics partners

  • Booking and website service providers

  • Accounting and legal authorities when required by law

We do not sell or rent personal data to third parties.

 

8. Data Retention

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Personal data is retained only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and tax requirements

After this period, data is securely deleted or anonymized.

 

9. Cookies

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Our website uses cookies to:

  • Ensure proper website functionality

  • Analyze website traffic and usage

  • Improve user experience

You can manage or disable cookies through your browser settings.

 

10. Data Security

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Kobido Care applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

 

11. Your Rights

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You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

Requests can be submitted via email.

 

12. Marketing Communications

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  • Marketing messages are sent only with your consent.

  • You may unsubscribe at any time using the link in emails or by contacting us directly.

 

13. Third-Party Links

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Our website may contain links to external websites. Kobido Care is not responsible for their privacy practices.

 

14. Changes to This Privacy Policy

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We reserve the right to update this Privacy Policy at any time. The current version will be available on our website.

 

15. Contact

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For questions regarding this Privacy Policy or your personal data, contact:

Kobido Care
Email: kobidocare@gmail.com

Phone: +91 8828802401

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